Cisco UCCX

Support for Cisco Unified Contact Center Express (UCCX) environments, from agent issues to call routing and scripts.

How we can help

Contact center operations and support. Work is reviewed and scoped based on the customer’s specific environment.

  • Agent login, availability and queue troubleshooting
  • Call flow, application and script review
  • Contact center administration and operational support
  • Troubleshooting with logs, monitoring and call testing

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